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(prázdné)
A keen focus on operations, cost management, leadership, and customer service is presented in this book for fleets to thrive in today's competitive business environment. Basic concepts and customer service fundamentals, along with integrated best practices, and business tools are fully described....
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A keen focus on operations, cost management, leadership, and customer service is presented in this book for fleets to thrive in today's competitive business environment. Basic concepts and customer service fundamentals, along with integrated best practices, and business tools are fully described. This model can be applied by service groups of any size to achieve quality performance benefits.
schovat popis
- Nakladatel: SAE International
- Kód:
- Rok vydání: 2015
- Jazyk: Angličtina
- Vazba: Vázaná
- Počet stran: 236
- Šířka balení: 26.3 cm
- Výška balení: 18.6 cm
- Hloubka balení: 2.1 cm
- Váha balení: 688 g
Recenze