Košík
zboží
(prázdné)
Do you ever feel like you're talking to a brick wall? This book reveals simple techniques for moving people from resistance to consensus, explaining how to: listen effectively; make even a total stranger - perhaps a potential client - feel felt; shift an angry or aggressive person into a calmer...
číst celé
Do you ever feel like you're talking to a brick wall? This book reveals simple techniques for moving people from resistance to consensus, explaining how to: listen effectively; make even a total stranger - perhaps a potential client - feel felt; shift an angry or aggressive person into a calmer and more.
schovat popis
- Nakladatel: Amacom
- Kód:
- Rok vydání: 2015
- Jazyk: Angličtina
- Vazba: Taschenbuch
- Počet stran: 256
- Šířka balení: 22.8 cm
- Výška balení: 15.5 cm
- Hloubka balení: 2.2 cm
- Váha balení: 284 g
Recenze