Košík
zboží
(prázdné)
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success.
číst celé
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success.
schovat popis
- Nakladatel: Palgrave USA
- Kód:
- Rok vydání: 2002
- Jazyk: Angličtina
- Vazba: Brožovaná / brožovaná
- Počet stran: 224
- Šířka balení: 12.7 cm
- Výška balení: 12.7 cm
- Hloubka balení: 1.4 cm
- Váha balení: 398 g
Recenze