Košík
zboží
(prázdné)
The business world seems to have given up on loyalty: many major corporations now lose - and have to replace - half their customers in five years, half their employees in four, and half their investors in less than one. This work shows why companies that ignore these defections face a dismal...
číst celé
The business world seems to have given up on loyalty: many major corporations now lose - and have to replace - half their customers in five years, half their employees in four, and half their investors in less than one. This work shows why companies that ignore these defections face a dismal future of low growth, and shortened life expectancy.
schovat popis
- Nakladatel: Conta Gromberg Communication
- Kód:
- Rok vydání: 2001
- Jazyk: Angličtina
- Vazba: Taschenbuch
- Počet stran: 352
- Šířka balení: 15.6 cm
- Výška balení: 23.2 cm
- Hloubka balení: 2.4 cm
- Váha balení: 450 g
Recenze