Designed as an introduction and reference source to the field of quality control management, this guide explores such key concepts as customer care, risk minimization, quality-related costs, best-practice benchmaking, robust design and six-sigma manufacturing.
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Designed as an introduction and reference source to the field of quality control management, this guide explores such key concepts as customer care, risk minimization, quality-related costs, best-practice benchmaking, robust design and six-sigma manufacturing.
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