Drawing on research from state and federal levels, this book illustrates how governments have emphasized some aspects of performance management - such as building measurement systems to acquire more performance data - but have neglected organizational change that would facilitate the use of such...
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Drawing on research from state and federal levels, this book illustrates how governments have emphasized some aspects of performance management - such as building measurement systems to acquire more performance data - but have neglected organizational change that would facilitate the use of such information.
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